Detailed review of Laimz online casino
Laimz is an online casino based in Latvia, officially launched in 2020. This operator is licensed by the Latvian Lotteries and Gambling Supervision Inspectorate (IAUI), ensuring it operates legally and under strict regulatory standards. Although it was created for the Latvian market, Laimz is available to players from other countries and offers its website in two languages: Latvian and Russian. Its main distinctive feature is the inclusion of online bingo alongside traditional and live casino games, something rare among Baltic operators.
Site Design and Usability
The design of the Laimz site is modern and functional, with a clear mobile-first orientation. Bright colors and a minimalist layout allow for intuitive navigation. The main menu includes clear sections like “Kazino,” “Live Kazino,” “Bingo,” “Akcijas” (promotions), and “BUJ” (FAQ). At the bottom, there are important links such as terms, responsible gaming, and contact. All pages load quickly, and the content is efficiently organized for both desktop and mobile users.
Registration and Login
The registration process at Laimz is designed to be simple and secure. Only players over 18 years old can create an account. Basic information such as name, personal ID code, email, and phone number is required. To verify identity, users can utilize Smart-ID, a popular tool in the Baltic countries that enables near-instant verification. Alternatively, identity documents can be uploaded manually for validation. Setting personal gaming limits during registration is mandatory, in accordance with responsible gaming regulations in Latvia.
Game Selection and Providers
Laimz offers an extensive portfolio with over 2,500 options, divided into three main categories: slots, live casino, and bingo. Available providers include well-known names such as NetEnt, EGT, Quickspin, Push Gaming, Novomatic, Play’n GO, and Nolimit City. The slot games include both classic titles and modern releases, while the live casino features Evolution games such as Lightning Roulette, Crazy Time, and Monopoly Live.
A notable feature is the bingo section, offering 24/7 active rooms with 75 and 90 ball variants. This segment makes Laimz one of the few online casinos in the region to include this category. Users can filter games by popularity, provider, or game type.
Deposit and Withdrawal Methods
Laimz offers payment methods tailored to the Latvian market, but also viable for other European users. Deposits and withdrawals can be made through:
- Bank transfers via Swedbank, SEB, Luminor, Citadele
- Visa and Mastercard cards
- E-wallets like Paysera and Revolut
The minimum deposit is €5, and funds are credited instantly. Withdrawals also start from €5 and are processed hourly between 09:00 and 00:00. Transactions are generally fast: in many cases, payments are completed in less than an hour for local bank accounts.
Bonuses and Promotions
The casino offers an attractive welcome package: up to 777 free spins (Winspins) and cashback of up to €1,000. These free spins are usually tied to specific slots and are granted without additional wagering requirements (when labeled as “Winspins”).
There is also an exclusive bingo bonus, with 10 free cards upon registration using the appropriate promo code. Laimz regularly runs tournaments, weekly promotions, and special campaigns with point multipliers for its loyalty system “Draugu Punkti.” There are no no-deposit bonuses, and sports betting promotions are not offered, as this segment is not available at the casino.
Customer Support
Customer support is available in Latvian and Russian, accessible through:
- Live chat (from 08:00 to 02:00)
- Email: [email protected]
- Local phone: +371 67859287
The response time in the chat is usually short (less than 5 minutes). The team is professional and well-trained, and can assist with technical issues, verification, bonuses, or account restrictions. There is also a FAQ section with basic solutions.
Security and Licensing
Laimz operates under a license issued by the Latvian regulator IAUI. Its license number (E-04; TI-12) permits the legal offering of online gambling services within the country. The site is owned by SIA “Laimz,” a company registered in Riga. It is also part of the group of operators associated with Entain plc, a multinational recognized in the gambling sector.
All personal and financial data is processed in accordance with GDPR, and the site provides encryption to protect transactions. Identity verification is mandatory, adding an extra level of security against fraud and underage access.
Mobile Version
The website is fully optimized for mobile devices. Although there is no native application for iOS or Android, the browser version is smooth and offers full functionality: games, registration, deposits, withdrawals, and support. Navigation is easy thanks to responsive menus and accessible buttons. Slots and live games run smoothly without performance loss.
Reputation and User Reviews
Most users highlight the speed of payouts, the variety of slot games, and the unique bingo offering. They also positively rate the usability of the mobile version and the quality of customer support. Areas for improvement mentioned by users include the lack of sports betting and the absence of a dedicated mobile app.
Overall, Laimz has built a solid reputation in the Latvian market thanks to its transparent approach, legal compliance, and attention to user experience.
